On March 15th, Ping An of China issued a statement stating that on the occasion of the “3.15” financial consumer rights protection education and publicity campaign in 2025, Ping An and its member companies, Ping An Property and Casualty Insurance, Ping An Life Insurance, Ping An Bank, and Ping An Guarantee, a subsidiary of Lufax Holdings, jointly and solemnly declare their firm opposition to all illegal intermediary activities that infringe on the rights and interests of financial consumers, advocate for consumers to express their demands through formal channels, and protect their rights in a rational and lawful manner. China Ping An solemnly promises to resolutely resist all illegal intermediary activities and safeguard the legitimate rights and interests of financial consumers. Actively cooperate with regulatory authorities, crack down on illegal intermediary activities, and maintain financial market order. Continue to strengthen consumer rights protection and improve service quality. Advocate for consumers to express their demands through formal channels and protect their rights in a rational and lawful manner.
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